Frequent Asked Questions

A member of my family needs help, can he/she/they be forced to attend therapy?

Unfortunaly, therapy is only taken on a voluntary basis.

Can I change my appointment to another day of the week?

Yes but please note that we have a cancellation policy of 48 hours prior to appointments.

Do I need a referral to schedule an appointment?

No, you do not need a referral. You are welcome to call us directly to make an appointment.

How long does the appointment take?

Appointments have different durations depending on the service:
– Initial consultations: Approximately 1 hour.
– Psychotherapy sessions: 45 minutes
– Assessments: Please contact us
– Other services: Please contact us

In case of emergency where should I call?

In case of emergency please contact inmediately your GP or the hospital . Please note that we do not provide emergency services.

What payment options are available?

Cash, debit/credit cards (Visa and Mastercard) payment link and bank transfers.

Who can refer?

OMNIA Mental Health Clinic accepts referrals from GP´s Psychiatrist and other health care professionals and self referrals.

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